At SANKI, we want you to be completely satisfied with your purchase. However, since fashion and hygiene are our top priorities, we follow a clear and fair return and refund policy.
We accept returns or exchanges only if:
The item is unused, unworn, and unwashed, with original tags and packaging intact.
The return request is made within 3 days of receiving the order.
Exchange is subject to availability of the size or design.
Refunds are not provided for change of mind or size issues; however, you may request an exchange or store credit.
Sale or discounted items.
Accessories and undergarments.
Products with hygiene concerns or those showing signs of wear, damage, or alteration.
Contact us at sankicatalogue@gmail.com or via WhatsApp at +91 9355291212 within 3 days of delivery.
Our team will verify your request and share the return instructions.
Once approved, you must ship the product back to our return address at:
📍 Fateh Nagar, Jail Road Gurudwara, Tilak Nagar, New Delhi, India.
After inspection, the replacement or store credit will be processed within 5–7 business days.
Refunds (if applicable) are issued only in case of damaged or wrong items received.
Refunds are processed via the original payment method within 7–10 business days after approval.
If you haven’t received your refund after 10 days:
First, check your bank or payment app again.
Then, contact your bank or payment gateway.
If you still haven’t received it, please email us at sankicatalogue@gmail.com.
Return shipping charges are borne by the customer unless the return is due to an error on our part (defective or wrong product shipped).
🧾 Note:
SANKI reserves the right to reject any return request that does not comply with the conditions stated above.
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